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How often do you feel overwhelmed, like you’re drowning in to-do lists, bogged down by the woes of the world, and don’t know how to get started? I don’t keep a tally of how often this happens to me, but it does. And when it does, one of the tools I reach for is CIA. No, not the US intelligence agency! In this context, CIA stands for Control, Influence, Accept. Imagine your brain as a snow globe and each piece of snow is a thing-to-do, a thought, a deadline, a global cris

People told me I’d be great at it, but I didn’t believe them. I had very good reasons why I wasn’t right for the job. Turns out I was wrong.