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Privacy Policy

 

1. Who I am

This privacy policy relates to the website www.georginafurrcoaching.com.  I am Georgina Furr, leadership coach and the owner and provider of this website.  I am the data controller responsible for your personal data.  I am based in the UK and comply with the UK General Data Protection Regulation (UK GDPR).  Where applicable, I also aim to comply with equivalent data protection standards in other jurisdictions, including the EU GDPR.

 

If you have any questions about this privacy policy or how your data is used, you can contact me at hello@georginafurrcoaching.com

 

2. Your privacy

Your privacy matters to me.  This policy explains what personal data I collect, how I use it, how I keep it safe, and your rights under UK data protection law.  I aim to be transparent, proportionate, and respectful in how I handle personal data.

 

3. What personal data I collect

Depending on how you interact with my website or services, I may collect:

  • Your name

  • Email address

  • Phone number

  • Any information you choose to share via contact forms or email

  • Coaching-related administrative information (for example, scheduling or invoicing details)

  • Technical information such as IP address, browser type, device type, and pages visited (via cookies or analytics)

I only collect data that is necessary for the purposes set out below.

 

4. How I collect your data

I collect personal data in the following ways:

  • When you contact me via my website, email, or other direct communication

  • When you sign up to receive newsletters or updates (if applicable)

  • When you engage my coaching services

  • Automatically, through cookies and similar technologies when you visit my website

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5. Why I use your data (and the lawful basis)

Under UK GDPR, I must have a lawful reason for using your data.  I use your data for the following purposes:

  • To respond to enquiries (legitimate interests)

  • To provide coaching services and manage client relationships (contract)

  • For administration and invoicing (contract and legal obligation)

  • To send marketing emails or newsletters, if you have opted in (consent)

  • To improve my website and understand how it is used (legitimate interests and/or consent (for cookies))

You can withdraw your consent to marketing communications at any time.

 

6. How your data is stored and kept secure

I take reasonable technical and organisational measures to protect your personal data, including:

  • Password-protected devices and accounts

  • Secure email and cloud-based systems

  • Limiting access to personal data to only what is necessary

Despite best efforts, no system can be guaranteed 100% secure.  If a data breach were to occur, I would act promptly in line with legal requirements.

 

7. How long I keep your data

I keep personal data only for as long as necessary:

  • Enquiry data: typically up to 12 months

  • Client data: for the duration of the coaching relationship and for a reasonable period afterwards (for legal, tax, or professional reasons)

  • Marketing data: until you unsubscribe or withdraw consent

You can ask for more detail about retention periods at any time.

 

8. Sharing your data

I do not sell your data.  I may share personal data only where necessary, for example:

  • With trusted service providers (such as email or scheduling platforms) who process data on my behalf

  • Where required by law or to protect legal rights

All third parties are expected to handle your data in line with data protection law.

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9. Your rights

You have the following rights under UK data protection law:

  • The right to access your personal data

  • The right to correct inaccurate or incomplete data

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact me at hello@georginafurrcoaching.com.

 

10. Complaints

If you have concerns about how your data is handled, I encourage you to contact me first so I can try to resolve the issue.  You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.  Details can be found on the ICO’s website.

 

11. Cookies

This website uses cookies to improve functionality and understand how visitors use the site.  When you first visit the website, you may be asked to consent to non-essential cookies.  You can change your cookie preferences at any time through your browser settings or the cookie controls on the website.

 

12. Links to other websites

My website may include links to third-party websites.  I am not responsible for the privacy practices of those websites, and I encourage you to read their privacy policies.

 

13. Changes to this policy

I may update this privacy policy from time to time to reflect changes in the law or how I work.  Any updates will be posted on this page.

 

Last updated:  21/01/26

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